Cake uses a subscription-based service. Users can subscribe or cancel resume upgrade plans (Cake Premium, Cake Advanced, Cake Pro) at any time. The following explains the related steps and important notes:
How to Check the Current Plan
How to Cancel a Subscription
How to Request a Refund
Impact after Cancellation
How to Check the Current Plan
Click the profile avatar in the top-right corner to open the dropdown menu.
Select "Plan Details & Billing".
Note: If the plan shown is Cake Basic, it means no resume upgrade plan is currently active.
How to Cancel a Subscription
Click the profile avatar in the top-right corner to open the dropdown menu.
Select “Plan Details & Billing".
Click “Manage Subscription".
Click “Cancel Subscription" to complete the process.
How to Request a Refund
Cake provide first-time subscribers request refunds within 7 days after successful payment, please contact us via this form to request a full refund, The process will be handled by the customer support team. Requests submitted after the 7-day period will not be accepted. Due to the Lunar New Year holiday (February 14–22), any Cake 7 Days Trial Refund Request submitted during this period will be processed sequentially starting from February 23. Thank you for your understanding.
Impact after Cancellation
After a resume upgrade plan is canceled or expires, the following will apply:
All resumes created during the upgrade period will be retained and will not be deleted.
All resumes can still be viewed, shared, and downloaded.
Only the first resume created (the earliest by creation date) can be edited; all other resumes will be limited to viewing, sharing, and downloading.
Once the plan is upgraded again, editing access to all resumes will be restored.
If you have any other questions, feel free to reach out to the Cake Customer Team.