Cake offers monthly, quarterly, and annual subscription plans. The actual payment schedule depends on the subscription term selected by the company. Please refer to the following information related to subscriptions and billing:
How to check your subscription plan and next payment date?
How to view the invoice for your subscription?
How to update your credit card, invoice title, and tax ID during the subscription period?
Why a payment was charged but no subscription information can be found
How to Check Your Subscription Plan and Next Payment Date?
Go to Settings > Plan Details & Billing to view your current subscription plan and next payment date.
If the service is no longer needed, make sure to cancel the subscription under Plan Details before the next payment date.
How to View the Invoice for Your Subscription?
After a successful payment, an electronic invoice will be issued through ezPay and sent to the email address associated with the subscription account.
How to Update Your Credit Card, Invoice Title, and Tax ID?
Update Your Credit Card
Go to Settings > Plan Details & Billing.
Under the Billing tab, click Update next to the payment method.
Enter the new credit card information, then click Update in the bottom-right corner of the window.
Update the Invoice Title and Tax ID
Go to Settings > Plan Details & Billing.
Under the Billing tab, click Update next to the billing information.
Enter the new invoice title and tax ID, then click Update in the bottom-right corner of the window.
Why Was I Charged but Cannot Find My Subscription Information?
If a credit card charge has been confirmed but no subscription information appears under the current Cake account, the subscription may have been purchased using a different Cake account.
Please contact the Cake Customer Support Team for further assistance.
IIf you have any other questions, feel free to reach out to the Cake Customer Team.