The Applicant Tracking System (ATS) in Cake for Employers helps employers quickly manage email communications with candidates. By default, all emails are sent from Cake ATS’s system domain.
To help employers present a more professional image during the recruitment process, Cake introduced the Custom Email Domain feature. This allows companies to communicate with candidates using their own domain, strengthening trust and creating a consistent employer brand identity.
This guide provides key information on enabling the Custom Email Domain feature:
How to enable a Custom Email Domain
Rules and details for the Custom Email Domain
Permission restrictions and domain limits
Sender address structure
How to use the Custom Email Domain
Additional references
Custom Email Domain－Detailed Instructions on Verifying Items
Custom Email Domain－DNS Supplier Setup Steps
How to enable a Custom Email Domain
Go to Cake for Employers > Company Settings > Company Email Domain
Click “Create Custom Email Domain” and contact the Cake Team to activate
Once enabled, enter your Custom Email Domain and click “Create”
Next, click “Verify & Activate“ beside the Custom Email Domain to generate DNS records as below:
Provide the DNS records to your company’s IT team for setup, and refer to the following documentation for guidance:
After configuration, return to Cake and click “Verify & Activate“ > “Verify”
Once verification is successful, click “Done” to complete setup
Rules and details for the Custom Email Domain
Permission restrictions and domain limits
Following existing permission rules, only the Owner or Super Admin can access Company Settings and enable the Custom Email Domain feature.
To ensure consistency in enterprise team communications, each company can configure only one Custom Email Domain. Once verified, the domain applies to all team members.
Sender address structure
After setup, the sender address will follow this structure:
login username + system-generated code + custom company email domain
login username: Can be adjusted in User Dashboard > Profile
system-generated code: A required field automatically added by the system; it cannot be removed
custom email domain: The verified company-exclusive email domain
How to use the Custom Email Domain
Once verification is successfully completed:
The Custom Email Domain will appear above the default system domain.
When sending emails to candidates, team members can select the Custom Email Domain from a dropdown menu.
Additional references
For more details, please see the following knowledge base articles:
If you have any other questions, feel free to reach out to the Cake Customer Team.